All services are available 24 hours a day / 7 days a week / 365 days a year(by e-mail)!
Main Office Hours are Mon.-Fri. 9am-6pm New York time
Payment Options
Security / USA / European Union / England / Canada / Other Countries / Return policy / Surcharge
Security
Shopping at www.ringingcedarsofrussia.org is 100% secure. All information you provide during checkout (including your credit card number) is encrypted and cannot be viewed by any third party. We use one of the most popular payment processing engines, PayPal, to securely operate the shopping cart software and process payments.
USA
All orders are fulfilled from US or Canadian warehouse.
Pay through PayPal   
 
Open an account on PayPal and buy products right from our Internet shop.
Pay through telephone by credit card
Pay through telephone by credit card by calling us at 646-429-1985 or
1-877-TO-CEDAR (862-3327)
(toll free within USA).
Outside USA 1-646-429-1985
We accept Visa, MasterCard and Discover.
Mon.-Fri. 9am-6pm New York time
Pay through fax by credit card
Please properly fill up the SSL secure  order form and send it to 646-429-1985 or
1-877-549-6902.(toll free within USA)
Outside USA 1-646-429-1985
We accept Visa, MasterCard and Discover.
After we receive the payment we will contact you within one buseness day.
European Union
All orders are fulfilled from German warehouse.
Pay through PayPal
Open an account on PayPal and buy products right from our Internet shop.
Pay through telephone by credit card
Pay through telephone by credit card by calling us at
+44-(0)870-068-9694
We accept Visa, MasterCard and Discover.
Mon.-Fri. 9am-6pm New York time
Pay through fax by credit card
Please properly fill up the SSL secure order form and send it to
+44-(0)870-068-9694.
We accept Visa, MasterCard and Discover.
After we receive the payment we will contact you within one buseness day.
England
All orders are fulfilled from German warehouse.
Pay through PayPal
Open an account on PayPal and buy products right from our Internet shop.
Pay through telephone by credit card
Pay through telephone by credit card by calling us at
0870-068-9694
or
0800-027-0874
(free phone within England).
Outside England + 44-(0)870-068-9694
We accept Visa, MasterCard and Discover.
Mon.-Fri. 9am-6pm New York time
Pay through fax by credit card
Please fill up properly the SSL secure order form and send it to
0870-068-9693.
Outside England + 44-(0)870-068-9693
We accept Visa, MasterCard and Discover.
After we receive the payment we will contact you within one buseness day.
Canada
All orders are fulfilled from Canadian warehouse.
Orders for Canadian Customers are a subject to taxation (Goods and Services Tax – 13% from the item price) which is applied in the end of your order. Please note that GST/HST does not apply to food products (Cedar Nut Oil, Cedar Nuts and Cedar Nut Flakes).
Pay through PayPal
Open an account on PayPal and buy products right from our Internet shop.
Pay through telephone by credit card 
Pay through telephone by credit card by calling us at 705-830-9995 or 1-888-994-6495 (toll free within Canada).
Outside Canada 705-830-9995
We accept Visa, MasterCard, Discover and interac.
Mon.-Fri. 9am-6pm EST.
Pay through fax by credit card
Please fill up properly the SSL secure order form and send it to 1-888-994-9495. (toll free within Canada)
We accept Visa, MasterCard, Discover and interac.
After we receive the payment we will contact you within one buseness day.
Other Countries
All orders are fulfilled from US or Canadian warehouse.
Pay through PayPal
Open an account on PayPal and buy products right from our Internet shop.
Pay through telephone by credit card
Pay through telephone by credit card by calling us at 1-646-429-1985
We accept Visa, MasterCard and Discover.
Mon.-Fri. 9am-6pm New York time.
Pay through fax by credit card
Please fill up properly the SSL secure order form and send it to 1-646-429-1985
We accept Visa, MasterCard and Discover.
After we receive the payment we will contact you within one buseness day.
Pay through WesternUnion or MoneyGram  
If you prefer to pay through WesternUnion or MoneyGram please make your transaction payable to - Nadezhda Solovyeva, country - Canada, fill up the SSL secure order form and fax it to 1-646-429-1985, or e-mail it to sales@ringingcedarsofrussia.org (when you filled up the order form simply press buton "Order"), or mail it to:
Ringing Cedars of Russia
44 Crosspointe Ave
Nepean, ON, K2G 6N4
Canada
Please do not forget to attach your payment ID with your order.
Please fill up the order form properly!
After we receive the payment we will contact you within one buseness day.
Return policy
We guarantee that all products we sell are brand new, genuine and free of damage. If an error is made with your order on behalf of www.ringingcedarsofrussia.org, we will correct it at no charge to you, using Express Shipping. Please be 100% certain in your purchase: after the purchase is made all items are non-returnable, all payments are non-refundable. We apologize, but we do not accept returns. Your order is 100% insured (view our insurance policy), and if it is damaged in transit, we will send you a replacement once our insurance claim is satisfied by the Postal Service.
Surcharge
For orders outside the Canada, U.S. Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Cyprus, Czech Republic, Poland, Slovakia, Slovenia we surcharge extra money for the shipping (by PayPal rules it apears as "Tax" on the checkout screen). Check our shipping page for the details on the regional shipping surcharge.
When you receive your parcel you may be charged (or not) a governmental tax depending on your country, www.ringingcedarsofrussia.org does not take any responsibility for that tax (ask your government about the taxes on products purchesed outside your country).
The purchases sent out by the www.ringingcedarsofrussia.org can be marked as "samples" on the shipping lable and on the customer receipt by your request. Most of the governments do not surcharge taxes for items which marked as "samples".
If you have been surcharged by your government, and prefer not to accept that surcharge and send that parcel back to us, please be advised that your payment is not refundable (see our Return Policy).
Our warmest regards,
THE RINGING CEDARS OF RUSSIA company.
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